As a Salon Owner, managing your staff can be ever so frustrating, not to mention attracting new staff and keeping them around. It feels like they just don’t have the same passion that you did when you were just starting off! It’s so easy to sit around and blame them for not wanting to work with you... But after a while, I think you have to stop and ask yourself- “what could I be doing better?” In this episode, I’m talking to Alan Austin-Smith. Alan is a Salon Owner turned author and motivational speaker, whose company ‘The Fantastic Hairdresser’ is all about why being GOOD simply isn’t enough anymore- you need to be fantastic. Alan and I chat about why it’s actually your opportunity, as a Salon Owner and Boss, to spark a passion within your team, and how to engage them so that they can fall in love with the Industry, and your Salon, just like you did. Essentially, it’s time to start thinking about what you could do better. Alan gives some super helpful tips on how to attract and keep young stylists on board, and how to change people’s minds about the Salon Industry.   In this episode you’ll hear about: How to spark passion within your Team Differences between being a good hairdresser and being fantastic The importance of customer service and experience Changes that are happening within the Salon Industry Taking responsibility to engage your team How to think creatively within your job   Recommended Links https://www.amazon.com/Could-Tell-You-Just-Thing-ebook/dp/B01F5D2XS8 (CLICK HERE) to check out Richard Reid’s book- If I Could Tell You Just One Thing https://www.instagram.com/hairbysammcknight/?hl=en (CLICK HERE) to find Sam Mcknight’s Instagram https://www.instagram.com/sallymontaguehairgroup/ (CLICK HERE) for Sally Montague on Instagram https://www.instagram.com/sallybrookshair/ (CLICK HERE) to check out Sally Brooks’ Instagram https://visiblechanges.com/ (CLICK HERE) for Visible Changes' Website https://www.instagram.com/alanaustinsmith/ (CLICK HERE) for Alan’s Instagram page https://www.instagram.com/thefantastichairdresser/ (CLICK HERE) if you’re interested in The Fantastic Hairdresser on Instagram https://www.thefantastichairdresser.com/ (CLICK HERE) for The Fantastic Hairdresser’s Website https://www.facebook.com/groups/361978007973982/ (CLICK HERE) to join the Salon Owners Collective Facebook Page