If McDonald’s has Burgers, then we, in the Hair & Beauty Industry, have teams.  You’re probably thinking something like… “what the heck does that mean?!” Well, what it means is that the Hair & Beauty business model we all work in, revolves around humans. If you think about it, what we sell is time, human time… that’s where it all starts! I actually like to think of it like this: as CEOs, our team are actually our clients. How we nurture & treat our teams will be reflected in how our teams nurture & treat their clients. Because of this, it’s important as the CEO to ensure you cultivate an amazing team culture- one that’s specific & unique to your business. In this episode, I'm joined by Tom White. Tom is the Co-owner & Education Director at Rubi Hair in Melbourne, an international educator for Evo… and Men’s australian hairdresser of year! We’re going to cover a range of topics, from being the #bestboss, to team management, culture and the ins & outs of the Hair & Beauty Industry as a whole. Tom believes that when it comes to our Teams, Culture is Key. And more than that, there are 2 Key Ingredients within culture that you need to nail in order for your Team Culture to be truly amazing. Tune into this ep to hear Tom’s 2 secrets ingredients to culture… plus a whole lot more!  Let's chat... I'd like to chat with you a bit more about your business and how I may be able to help you. Just https://bit.ly/ChatwithMeSalonMastery (click here) to jump over into messenger & chat! Or join me in https://www.facebook.com/groups/salonownerscollective/?ref=bookmarks (The Salon Owners Collective Facebook Group.) RECOMMENDED LINKS https://www.kerwinrae.com/podcast/ (CLICK HERE) to check out Kerwin Rae's Podcast https://www.garyvaynerchuk.com/podcast/ (CLICK HERE) to check out Gary Vaynerchuk's Podcast https://www.instagram.com/tomwhite_hair (CLICK HERE) to check out Tom's Instagram